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Online Video Therapy

Online Video-Therapy Services: HELP FROM THE SAFETY OF YOUR HOME!
Dear Clients: Welcome to our Video Therapy and Assessment Services and Telephone Therapy Services!


The Teletherapy, Video-Therapy and Video-Psychological Assessment sessions 

Allow you to obtain the service you need, when, where and how you want it. At Bienestar Latino, you can connect with mental health professionals from the comfort of your home / office or wherever you prefer.

If you are concerned about the COVID-19 contagion, or if you simply want the comfort of staying home, you can still get the psychological help you need to improve your mental and emotional well-being, by taking advantage of this valuable resource.

Thanks to the convenience and ease of access to our secure Video-Platforms , our Teletherapy and Video-Therapy services provide you with the care you need, when, where and how you need it.

What benefits do I get with Teletherapy or Video Therapy?

Ease the fears and anxiety of being exposed to COVID-19, other VIRUS, germs and infections unnecessarily.

It is not necessary to leave the house or office. With teletherapy and video therapy, you can still meet with your psychologist in the comfort of your home, office, car.

Privacy. Our society still stigmatizes people with mental health problems, which prevents many people from seeking the help they need. With teletherapy, you have complete privacy. It's just you and your psychologist.

Save time and resources. Usually we all wish we had more time. With video therapy sessions, there is no need to travel to the clinic, or drive in the snow or cold, or use gasoline, or use the car / tires, or find a place to park, or use elevators or wait in the waiting room.

Greater Access. People who live in distant places, or in rural or mountainous areas who would have to drive or take the bus to go to their appointment.

Faster access to psychological care. To be able to consult with your psychologist for unexpected situations that alter you, aspects of your treatment and make adjustments if necessary without waiting long periods of waiting for appointments. Especially in stressful, anxious or sad circumstances when people may be more tempted to slip back into old habits that sabotage their Well-being and relationships.

Enjoy discounted rates to support "your wallet" AND your budget.

How does it work ?

All Video/Phone Appointments are required to be Pre-paid 24 hours in advance to schedule them. Once you call to pre-paid your appointment, you will receive a Welcome email and a link to the digital documents and questionaires you are required to fill digitally/online from your computer/Laptop/tablet or smart phone, with DETAILED and simple instructions for filling out the documents and send them back automatically once completed, 48 hours prior to your appointment.

The day of your scheduled appointment...

Start your session from your computer / Laptop / tablet or smartphone by clicking on the link that we send you by text and email, allowing the use of your device's camera and sound/headphones during the session.

Register your name and password we sent to you and you will be ready to go!

Steps to register for your online video session follow these simple steps:

Using your computer/Laptop/tablet or your smart phone:.

1. Click on the link and Password sent to you to enter the virtual room where we will meet for the session.

2. When we are ready to start, click to activate the microphone and camera of your device: desktop /Laptop or smart phone.

3. Your computer/ laptop/ your tablet or smart phone may display a message asking the program to access the microphone and camera.

Check if you're ready for online therapy?

1. Do you have a Laptop, tablet, desktop PC or Mac that is 3 years old or older? Older devices may have difficulty running the platform correctly. Call me if that's the case and we may use another video platform, with direct access.

2. Is your space equipped with a high speed internet connection that is reliable? It is recommended to connect directly to your router using an Ethernet cable for wired Internet, although wireless networks can also work well.

3. Have you downloaded Chrome or Firefox to your computer/laptop/tablet or smart phone to use as an Internet browser? Standard browsers like Internet Explorer, Microsoft Edge, or Safari on a Mac may encounter compatibility issues with video software, as those browsers aren't as up-to-date with modern code. If you use any of the above, let me know 1 day in advance to send you the link of our other shortcut platform.

4. Do you have access to a well-functioning webcam if using a PC? Most modern PCs / laptops have incorporated webcams(camera) that will work great for Video- therapy! If you have a desktop PC or Mac, you may need to purchase and set up an external webcam or if you prefer, you may have your session from your smartphone.

5. Are you comfortable using the computer ? The online portal is easy to navigate and requires no training to use. However, those who find computers confusing or frustrating in general may have their session over the phone. It is Equally useful and practical!

Looking for additional assistance with Tele-Therapy?

Webcam Test and Microphone Test: Click here

We are committed to your privacy. Do not include confidential or private information regarding your health condition in this form or any other form found on this website. This form is for general questions or messages to the practitioner.